What our clients say about us
Community consultation - Local authority manager
"Silver Dialogue certainly hit the mark for providing high quality research. They were recommended as good but surpassed my expectations."
Stakeholder analysis - Local charity owner
"Silver Dialogue combines a professional approach with a friendly one, something which not everyone manages to do - it is appreciated."
Series of telephone/ face to face surveys and focus groups - Market research agency client
"We have worked with Silver Dialogue for a number of years and they
have always produced high quality fieldwork on time and on budget. We
can always rely on Silver Dialogue to deliver as promised, and they often
go the extra mile to make sure the client's satisfaction is guaranteed.
Employee online consultation - Banking sector client
"Silver Dialogue was a life saver for us. We urgently needed help with a survey that we wanted to carry out at our company with a view to understanding how colleagues felt about a proposed Criminal Justice Centre in the vicinity of our Head Office. It was only by chance that we came across them (they were recommended by another research business that wasn't able to help us). Silver Dialogue was extremely responsive. We needed to turn the survey around (including the analysis of the results) in less than 3 weeks. This was a big challenge as, not only did they have to design the questionnaire (so that we could use its findings in our response to the planning application for the development), but they had to host the survey for us and analyse a number of open ended questions. Our response rate was over 1000 people, so this was no mean feat. They pulled out all the stops for us; successfully advised us on the best approach to take to ensure that we weren't asking any 'leading' questions; and met with us on a number of occasions to ensure that the project ran smoothly. We can't thank them enough."
Employee online survey - Independent research consultant
"Silver Dialogue provided a seamless service from start to finish - mailing out the survey link, sending e-mail reminders and providing final results in a fully labelled SPSS file. Being able to monitor the survey results during the fieldwork, via an interactive online portal, was great. The flexibility of customising the results in table format was particularly useful and saved me considerable time analysing and presenting the data. As an independent researcher, working with Silver Dialogue enables me to offer a complete online survey facility to my clients and provides me with results in a flexible format."